HTTP Error 500 – Internal server error
May 18, 2009 – 07:56 by Support Staff
If you are receiving the error 500 it will be due to one of the following issues:
- .htaccess
Check your .htaccess file for php_ commands. If you have any, add a # in front of the line or delete them. Then test your webpage. If you still have the error try removing everything from your .htaccess file. If that resolves the issue add the .htaccess lines back one at time until you find the bad line.
If these steps do not resolve your issue try the next steps.
- File and folder permissions
Check your files and folders to make sure you don’t have any files with the permission 666 or folders with the permission 777.
Those permissions are not needed on our servers. We run suPHP which allows you to make files writable without creating the major security hole that occurs when using the permissions 666 and 777.
The correct permissions should be:
Folders: 755
Files: 644
Files that need to be unwritable: 444
- MIME-Types
If you added a MiME-Type to the system in order to run html files as php scripts, you will have to remove it and add an ApacheHandler instead.
Log into cPanel, then click on Apache Handlers and add the following:
Handler: application/x-httpd-php
Extension(s): .html
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