Archive for the ‘Pre-Sales Questions’ Category

Can I get SSH Access (Shell Access)?

Sunday, October 18th, 2009

 

Yes! DS-Hosting Solutions allows jail shell access.
To get jail shell access you need to do the following:

Login into your account at: My Account
In your left navigation menu under ‘My Packages‘ click on View Hosting Accts
Then below your package you wish to enable Shell access, you click the icon Order Hosting Addons **

Proceed by adding Shell Access. This is only an one time setup fee (€ 7.50). If you have more hosting accounts that you need shell access on, then we will setup those accounts as well without the need to pay for an additional setup fee.

** Order Hosting Addons = Order Hosting Addons

Is there a limit to the size of MySQL databases?

Saturday, May 16th, 2009

 

No – your MySQL database can be as large as you have space available on the hosting plan you select.

We also do not limit you on the amount of databases you create. All you need to do is choose a package which suits the amount of disk space and the monthly bandwidth you require.

Minimum Contract

Thursday, May 14th, 2009

 

What is the minimum contract length for your services?

DS-Hosting Solutions does not enforce any minimum contract lengths for any of its web hosting services. Customers can cancel their purchased web hosting service(s) at any point of time.

 

We also have a 30-day money back guarantee in which you are able to claim refund for any service which doesn’t meet your satisfactory requirements. Please note, 30 day money back guarantee is not applicable for domain names, SSL certifications and Dedicated IP Addresses.
The 30 day money back request must be made within 30 days of the account creation. There will be a full refund of the amount paid for your web hosting services.