We are aware of the error and it seems to be a bug within the software itself. We'll try our best to solve the issue ASAP and report back here.

If you created your website using RVSiteBuilder then you won't have to worry about the functioning of your website. This bug only prevents you from editing, adding or creating new content to your website. Your visitors are not aware of this bug.

Update: This issue has been fixed now.

R3NR is currently down and we are rebooting it. Please wait for an update.

Update: The server is online now and we are monitoring it. The firewall was blocking access to R3NR. We have restored access now.

Update: The server has gone offline again. We are working to restore access.

Update: Remote access has been recovered again.

Starting with the server R3NR, Fantastico has been replaced by Softaculous which has 2-3 times as many scripts, is easier to use and is faster.

How to import scripts into Softaculous Script Installer/Update?

To import a script you manually installed or installed using Fantastico into Softaculous script installer login to cPanel, then:

1. Click softaculous.
2. Select the script (ex. phpbb).
3. Click Import (located top right of the page).
4. Select your domain and enter the directory the script has been installed at.

• There are some notable differences between Courier and Dovecot. For speed optimization, Dovecot retains an index of Maildirs currently in use.
  This can give individual logins process a slightly higher memory overhead than Courier login processes but the total memory consumption by all Dovecot processes will still be lower than all Courier processes in like scenarios.
• Improved IMAP Support for Mobile Devices.
• Support for IMAP IDLE for Dovecot mail servers, allowing near-real-time email delivery to your mobile device.
• Dovecot is highly configurable.
• It has BlackBerry® Fastmail support.

• Dovecot possesses no native functionality to empty the Trash folder at specified intervals.
  You would need to check and prune your Trash folder manually.

If an account on our network is exploited and distributing viruses, spam emails, etc as soon as we are aware of the situation we will immediately suspend the account without advance notice. This measure is to ensure we are operating in compliance with the law and to protect other client accounts from experiencing service interruptions and to prevent your visitors from downloading harmful things to their computers including viruses. Once an account has been suspended there are three options:

• Account Reset- The account is deleted and re-created. You then can install the latest versions of your scripts from the script developer. There is no fee involved for the first offense. Any future offenses would incur a $20 fine.
• Account Restore- DS-HostingSolutions will check the two available backups (one is nightly and the other is weekly made Friday morning) that we have to see if your account was exploited. If the backup is not exploited the account can be restored and the public_html directory will be password protected. It is then your responsibility to update all scripts to the latest versions (overwriting all old files), change all account passwords (including cpanel, email, ftp, mysql, etc.), and check your personal computer for viruses and key loggers. After completing all the above steps you can remove the password protection from within your cPanel account via --> Password Protect a Directory --> Click Public_html and uncheck the box and click save. This type of work is classified as security breach recovery and there is a charge of $20 for the account check and backup restore. If the backups of your site are exploited versions you then must choose option #1 or #3.
• Account Repair- You will repair and update all scripts to the latest versions (overwriting all old files), change all account passwords (including cpanel, email, ftp, mysql, etc.), check your personal computer for viruses and key loggers and remove any hacking code from files. Technicians will then review your account in detail to determine if it is no longer compromised and that all scripts are up to date. This type of work is classified as security breach recovery and carries a charge of $10 for the first offense and $20 for future offenses.

Delete Unused Files and Scripts- A very common source for account exploits is abandoned scripts which are not updated. Clients often install scripts for testing and forget about them, which are subsequently exploited and used to hijack the entire hosting account. Remove stuff you are not using.

Keep scripts up to date- DS-HostingSolutions checks your account weekly for out of date scripts and posts a notice in your cpanel account (x3skin required) and sends you a warning email (requires an email address added to your cpanel account as a contact). Full details..

Use trusted scripts- Use scripts from trusted developers that have a good track record of maintaining and updating their scripts.

Use secure permissions- Never use permissions 777 on folders or 666 on files unless vital to your script operation.

How DS-HostingSolutions helps- DS-HostingSolutions protects your account with firewalls, brute force protection and blocks hundreds of common account exploiting techniques and common hacking code. DS-HostingSolutions also checks your account weekly for out of date scripts and posts a notice in your cpanel account (x3skin required) and sends you a warning email (requires an email address added to your cpanel account as a contact). Full details..
After receiving a notice you should immediately update your script.